Last Updated: [May 17, 2021]
Support Ontario Youth (“SOY”) is an organization established to advance apprenticeship in Ontario. SOY’s mission is to support apprentices, employers, and all stakeholders in the skilled trades industry by streamlining and simplifying the apprenticeship journey.
SOY works closely with employers and apprentices to help navigate the apprenticeship pathway. SOY:
It is SOY’s goal to provide access to accurate and correct information about programs and training opportunities available to all and mentor individual candidates on the best path for them. SOY offers a digital platform on its website that is purpose-built to monitor and document the development, application and mastery of skills by Apprentices and to offer a seamless technology experience for the apprentice to keep them on track in their journey.
In addition, SOY provides organizational clients with effective information management and analytics solutions, in particular for management of apprenticeship programs.
What is Personal Information?
By using our Services you confirm that you are at least 14 years of age or older and have legal capacity to consent to the collection, use and disclosure of your personal information.
How Do We Collect and Use Personal Information?
When you visit, use or request our Services, we may collect personal information or other information that you choose to provide.
Personal information that is collected from you may include:
Personal Information that is Automatically Collected From You
When you use our Services, we may automatically collect and store certain personal information in server logs. This may include:
We may use your personal information to enhance your experience by providing content that is targeted to you.
We collect personal information for the following, non-limited purposes:
Third Party Information Collection
If you register for our services, in general we will collect personal information directly from you. From time to time, we may be required to collect personal information from third parties, such as the Ontario College of Trades, with your consent or in accordance with the law.
We may also collect personal information in order to provide information management and analytics services to our clients in accordance with client instructions. This may include personal information relating to applications for apprenticeship, educational and employment history or other personal information as disclosed to us by our clients in accordance with the terms of the contract and applicable law.
How do we Share Personal Information?
We do not permit any personal information we collect to be accessed, used or shared by companies, institutions, organizations and individuals outside of SOY unless one of the following circumstances applies:
International Data Transfers
By disclosing your personal information you consent to the disclosure and processing of the personal information outside of your geographical location. To the extent possible, personal information is maintained within Canada. However, personal information may be processed or stored outside of Canada in accordance with applicable law. Such personal information may be subject to disclosure in accordance with the law of the applicable jurisdiction.
What are cookies and similar technologies?
A cookie is a small file of letters and numbers that our website stores on your browser or the hard drive of your device or mobile device. Cookies perform various tasks (including remembering your preferences) and are an important part of improving your experience of our website.
Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example, to remember your user preferences when you return to the site). First-party and third-party cookies are used to track and record page views, and for targeting and behavioural preferences. Secure cookies are used to encrypt your data during a submission process, and to ensure safe transactions when ordering or purchasing materials.
Our website may also use other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies also collect information that assists us in improving our services, use of our website, advertising and customer communications.
For example, if you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices.
How to block cookies?
Most internet browsers are set up by default to accept cookies. If you want to refuse or delete them (or similar technologies), please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Keep in mind that each browser has a different procedure for managing and configuring cookies. However, if you use your browser settings to block all cookies (including necessary cookies), you may not be able to access all or parts of our website.
You can find more information about cookies at http://www.allaboutcookies.org.
If you want to opt out of Analytics, please do not use our website.
Links to Third-Party Sites
If you submit your personal information to any third-party sites, whether by way of review of articles or otherwise, your information is governed by their privacy policies.
No endorsement of any third-party products or services is expressed or implied by any information, material or content referred to or included on, linked from or to this website.
How Do We Secure Personal Information?
We are committed to protecting personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
We use reasonable technical and security measures to protect personal information.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect personal information, we cannot absolutely guarantee the security of information.
We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Email or Marketing Communications
If you wish to opt-out of email or marketing communications you may contact us at: firstname.lastname@example.org
Accuracy of Personal Information
We use reasonable efforts to keep your personal information accurate and up-to-date. You are responsible for providing updates to your personal information as soon as possible.
Questions, Corrections or Requests for Access
You may request corrections to your personal information or request access in accordance with applicable legal requirements.
This Employment Ontario Program is funded in part by the Government of Canada and the Government of Ontario.